Returns & Refund Policy
Last updated: October 23, 2026
30-day guarantee
We want you to love your order. If you are not completely satisfied, you can request a return within 30 days of receiving your order.
Return conditions
- Items must be unused, complete and in their original condition and packaging.
- Items damaged through misuse may be refused.
- For hygiene reasons, socks and similar personal items can only be returned unopened.
Damaged, faulty or incorrect items
If your item arrives damaged, faulty or is not what you ordered, email us within 14 days of delivery with your order number and a photo. We will send a replacement or a full refund, including shipping, at no cost to you.
How to start a return
- Email info@mabelandpine.com with your order number and the reason for the return.
- We will reply with the return address and instructions. Please do not send items back without contacting us first.
- Send the item using a tracked service. Return shipping costs for change-of-mind returns are paid by the customer.
Refunds
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 7 business days. Your bank or card provider may take a few extra days to show the refund.
Cancellations
You can cancel an order free of charge before it has been dispatched. Email us as soon as possible with your order number.
Contact
Questions? Email info@mabelandpine.com.
Marqo Ventures LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Wyoming Entity ID: 2026-002110278